Planet Fitness Membership Cancellation: The Ultimate Guide to Cancel your Planet Fitness Membership

Thinking about canceling your Planet Fitness membership? You’re not alone. Many members find the cancellation process frustrating and confusing. Whether you’re looking to cancel your Planet Fitness membership online, via phone, or in person, this guide provides step-by-step instructions and answers to all your questions.

Why Is It So Hard to Cancel a Planet Fitness Membership?

Planet Fitness makes it intentionally difficult to cancel your membership. Unlike many modern gyms that allow online cancellation, Planet Fitness requires you to either visit your home gym in person or send a written request via mail. This tactic ensures fewer cancellations and more continued payments.

How to Cancel Your Planet Fitness Membership (Step-by-Step)

1. Canceling Planet Fitness Membership In-Person

This is the fastest and most recommended way to cancel your membership.

Steps:

Visit your home club (the location where you signed up).
Ask for a Planet Fitness cancellation form at the front desk.
Fill out the form with your details.
Submit the form and ask for confirmation in writing.
Ensure your membership is canceled before the next billing cycle.

⏳ Time Required: Immediate (once processed by staff)

2. Canceling Planet Fitness Membership via Mail

If you can’t visit in person, you can mail a written cancellation request.

Steps:

Write a formal letter requesting cancellation.
Include your full name, membership ID, contact details, and reason for cancellation.
Send the letter via certified mail to your home club’s address (this ensures proof of delivery).
Follow up with Planet Fitness customer service to confirm receipt.

⏳ Time Required: 7-10 business days (or longer)

3. Can You Cancel Planet Fitness Membership Online or on the App?

🚨 No, you CANNOT cancel Planet Fitness membership online or via the app.

Despite many users searching for “Planet Fitness cancel membership online”, there is no official way to do it digitally. Planet Fitness requires in-person or mail cancellations only.

4. Canceling a Planet Fitness Black Card Membership

Black Card members must follow the same process as standard members. However, if you signed a 12-month contract, you might be subject to an early termination fee unless you meet specific conditions (such as moving more than 25 miles away from a Planet Fitness location).

Planet Fitness Cancellation Policy: Key Things to Know

Factor	Details
Cancellation Fee	No fee for monthly memberships, but an early termination fee applies for contract-based memberships.
Online Cancellation	❌ Not available.
Phone Cancellation	❌ Not allowed.
In-Person Cancellation	✅ Allowed at your home club.
Mail Cancellation	✅ Allowed but takes longer.
Final Billing Date	Cancel before your next billing cycle to avoid charges.

How to Avoid Being Charged After Cancelling

Cancel at least 7-10 days before your next billing cycle.
Get written confirmation of cancellation.
Monitor your bank account to ensure no further charges.
Contact customer service if charges continue after cancellation.

Planet Fitness Customer Service Contact Details

📞 Phone: Call your home club directly (Planet Fitness does not have a centralized cancellation number).
📍 Visit In-Person: Go to your home club and cancel at the front desk.
📬 Mail Cancellation: Find your club’s mailing address on the official Planet Fitness website.
🌐 Website: www.planetfitness.com (for general inquiries only).

Planet Fitness Cancellation FAQs

1. Can I cancel my Planet Fitness membership online?

No, Planet Fitness does not allow online cancellations.

2. Can I cancel my membership over the phone?

No, you must visit in person or send a cancellation request by mail.

3. How much does it cost to cancel Planet Fitness?

Monthly memberships: No cancellation fee.
Annual contracts: You may owe an early termination fee (varies by location).

4. What happens if I cancel my Planet Fitness Black Card membership early?

If you signed a 12-month contract, you might be charged a cancellation fee unless you meet specific conditions like moving far from a Planet Fitness location.

5. How do I stop Planet Fitness from charging my account?

Cancel before the next billing cycle.
Get written proof of cancellation.
Monitor your bank statements for extra charges.

6. Can I freeze my Planet Fitness membership instead of canceling?

Yes, you may be able to freeze your membership for medical or travel reasons. Check with your local club.

7. What if my Planet Fitness gym refuses to cancel my membership?

If your club refuses to cancel, escalate the issue to Planet Fitness corporate and consider contacting your bank to block future payments.

8. Can I cancel my membership at any Planet Fitness location?

No, you must cancel at your home club (the one where you signed up).

9. Do I need to give a reason for canceling?

No, but the staff may ask for feedback.

10. Can I rejoin Planet Fitness after canceling?

Yes, you can sign up again anytime.

11. What happens to my annual fee if I cancel?

Annual fees are non-refundable. If you cancel after being charged, you won’t get a refund.

12. How do I cancel if I’m moving?

If you’re moving more than 25 miles away from a Planet Fitness, you may be able to cancel without a fee. Provide proof of relocation.

13. Can I transfer my Planet Fitness membership to someone else?

No, Planet Fitness memberships are non-transferable.

14. Will I be charged if I don’t use my membership?

Yes, unless you cancel, you’ll continue to be billed.

15. How long does it take for cancellation to be processed?

In-person: Immediate.
Mail: 7-10 business days.

Final Thoughts: Is Canceling Worth the Hassle?

Canceling your Planet Fitness membership can be frustrating, but it’s necessary if you’re not using the service. Since online cancellation is not available, be prepared to visit in person or send a certified mail request. Follow our guide to avoid extra charges and ensure a smooth cancellation process.

🚀 Pro Tip: If you’re struggling with cancellation, block Planet Fitness payments through your bank as a last resort.

Still have questions? Drop them in the comments below! 👍