LA Fitness Customer Service

If you’re a LA Fitness member or planning to join, knowing how to contact LA Fitness customer service is essential. Whether you need help with billing issues, membership cancellations, account updates, or corporate inquiries, this guide will provide everything you need to know about reaching LA Fitness customer support quickly and efficiently.

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How to Contact LA Fitness Customer Service

There are multiple ways to get in touch with LA Fitness customer support. Below, we’ve listed all available options so you can choose the most convenient method for your needs.

1. LA Fitness Customer Service Phone Number

The quickest way to reach LA Fitness support is via their customer service hotline.

Department	Phone Number	Availability
General Customer Service	(949) 255-7200	Monday – Friday: 8 AM – 5 PM PST
Billing & Payment Issues	(949) 255-7200	Monday – Friday: 8 AM – 5 PM PST
Membership Cancellation	(949) 255-7200	Monday – Friday: 8 AM – 5 PM PST
Corporate Inquiries	(949) 255-7200	Monday – Friday: 8 AM – 5 PM PST

2. LA Fitness Customer Service Phone Number 24 Hours

Unfortunately, LA Fitness does not offer 24-hour customer service. However, you can visit your nearest LA Fitness gym to speak with a manager during their business hours.

3. LA Fitness Customer Service Email

If you prefer email support, you can contact LA Fitness via their online contact form:

• Website Contact Form: https://www.lafitness.com/Pages/contact.aspx
• Response Time: Typically within 48 hours

4. Contact LA Fitness on Social Media

You can also reach out to LA Fitness customer support via social media:

• Twitter: @LAFitness
• Facebook: LA Fitness
• Instagram: @lafitness

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LA Fitness Membership & Cancellation Guide

How to Cancel LA Fitness Membership

If you wish to cancel your LA Fitness membership, follow these steps:

1. Log into Your Account: Visit the official LA Fitness website and log in.
2. Download the Cancellation Form: Navigate to the cancellation section and download the form.
3. Fill Out the Form: Provide your membership details accurately.
4. Mail the Form: Send the completed form via certified mail to:
   • LA Fitness, PO Box 54170, Irvine, CA 92619-4170
5. Confirm Cancellation: Call LA Fitness customer service at (949) 255-7200 to verify the cancellation.

LA Fitness Billing Issues & Refund Policy

• If you see unauthorized charges or double billing, contact LA Fitness billing customer service immediately at (949) 255-7200.
• LA Fitness does not offer refunds for monthly fees, but you can prevent future charges by canceling before the next billing cycle.

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Common LA Fitness Customer Service Issues & Solutions

Here are some of the most common issues members face and how to resolve them.

Issue	Solution
Membership Cancellation Issues	Mail the form early and confirm by calling customer service.
Billing Disputes	Contact billing support with your account details.
Gym Equipment Malfunction	Report to the front desk at your gym location.
Lost Membership Card	Visit your gym for a replacement.
Guest Pass Inquiry	Call the club directly to check guest policies.

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FAQs: LA Fitness Customer Service & Membership Support

1. What is the LA Fitness customer service phone number?

The general customer service number is (949) 255-7200.

2. Does LA Fitness have a 24-hour customer service number?

No, LA Fitness customer service is only available Monday – Friday from 8 AM to 5 PM PST.

3. How do I cancel my LA Fitness membership?

You must complete a cancellation form and mail it to LA Fitness headquarters.

4. Can I freeze my LA Fitness membership?

Yes, you can freeze your membership for up to 6 months for a small fee.

5. How do I update my billing information?

Log into your LA Fitness account and update your payment details under Billing Information.

6. How do I get a refund from LA Fitness?

LA Fitness does not typically offer refunds, but you can contact customer service for special cases.

7. Does LA Fitness offer corporate discounts?

Yes, some employers partner with LA Fitness to offer discounted memberships.

8. What is the cost of an LA Fitness membership?

The monthly membership fee ranges from $29.99 to $39.99, depending on location.

9. Can I bring a guest to LA Fitness?

Yes, members get guest passes, but specific policies vary by location.

10. How do I report a problem at my local LA Fitness?

Speak with the club manager or call customer service at (949) 255-7200.

11. Does LA Fitness have an app?

Yes, the LA Fitness app is available on iOS and Android for booking classes and tracking workouts.

12. Can I switch my home gym location?

Yes, but fees may apply depending on your membership type.

13. How do I dispute a charge from LA Fitness?

Call (949) 255-7200 and provide your billing details.

14. Is there a senior discount for LA Fitness?

Yes, seniors may qualify for discounted rates through health insurance programs.

15. What happens if I miss a payment?

Your membership may be suspended until payment is made.

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Final Thoughts

Navigating LA Fitness customer service doesn’t have to be complicated. Whether you need help with billing, cancellations, or membership questions, this guide has all the essential information to ensure you get the assistance you need.

For urgent issues, calling (949) 255-7200 is the best option, but you can also use email, social media, or visit your local club for additional support.

Need more help? Drop your questions in the comments!